• Set Agent Set Depot Set Customer Set Surveyor
  • {{user.selectedAgent.name}}
  • {{user.selectedCustomer.name}}
  • {{user.selectedDepo.name}}
  • {{user.selectedSurveyor.name}}
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Chat Notifications

{{getTotalMessages()}} Total {{getTotalUnread()}} Pending across all departments
Start a new chat with
{{a.name}}
No agents found.
{{a.name}}
No agents found.
{{newChatSelectedDepot.name}}
{{d.name}}
No depots found.
{{newChatSelectedContainer.container_num}} — {{newChatSelectedContainer.booking}} — {{newChatSelectedContainer.depo_name}}
{{c.container_num}}
{{c.booking}} · {{c.depo_name}}
Searching...
No containers found in the MNR pipeline for that number.
{{newChatSelectedBooking.name}}
BOOKING PARTY : {{newChatSelectedBooking.customer_name}}
CONSIGNEE : {{newChatSelectedBooking.consignee_name}}
This booking has no consignee to chat with.
{{b.name}}
BOOKING PARTY : {{b.customer_name}} · {{b.department | lowercase}}
CONSIGNEE : {{b.consignee_name}}
No consignee on this booking
Searching...
{{a.name}}
No agents found.

Draft Booking {{draftbooking_Count}}
Export {{ deptPending('EXPORT') === null ? '…' : deptPending('EXPORT') }} of {{deptTotal('EXPORT')}}
Import {{ deptPending('IMPORT') === null ? '…' : deptPending('IMPORT') }} of {{deptTotal('IMPORT')}}
MNR {{ deptPending('MNR') === null ? '…' : deptPending('MNR') }} of {{deptTotal('MNR')}}
{{ (user.selectedPermission === 'CUSTOMER' || user.selectedPermission === 'CUSTOMER ADMIN') ? 'Chat with Support' : 'CUSTOMER SERVICE' }} {{ deptPending('CUSTOMER SERVICE') === null ? '…' : deptPending('CUSTOMER SERVICE') }} of {{deptTotal('CUSTOMER SERVICE')}}
Admin Chat {{ deptPending('AGENT CHAT') === null ? '…' : deptPending('AGENT CHAT') }} of {{deptTotal('AGENT CHAT')}}
Chat with Agent {{ deptPending('MY BOOKINGS') === null ? '…' : deptPending('MY BOOKINGS') }} of {{deptTotal('MY BOOKINGS')}}
Team Chat {{ deptPending('TEAM CHAT') === null ? '…' : deptPending('TEAM CHAT') }} of {{deptTotal('TEAM CHAT')}}
Depo Chat {{ deptPending('DEPO CHAT') === null ? '…' : deptPending('DEPO CHAT') }} of {{deptTotal('DEPO CHAT')}}
{{a.name}}
No agents found.
{{a.name}}
No agents found.
{{d.name}}
No depots found.
No {{ threadFilterLabel() }} chats
There are no {{ threadFilterLabel() }} conversations in this department right now.
Chat {{ (key === 'Agents' && (selectedDepartment === 'CUSTOMER SERVICE' || selectedDepartment === 'AGENT CHAT')) ? 'User' : (key === 'other_agent_name' ? 'Agent' : (key === 'agent1_name' ? 'Started By' : (key === 'agent2_name' ? 'Chatting With' : (key === 'container_num' ? 'Container' : key)))) }} Status
{{value}} {{value}} {{ getRowStatusLabel(row) }}
No attachments in this chat.
Type Sender Date
{{att.attachment_type | uppercase}} {{att.sender_name}} {{att.created_at | date:'dd MMM yyyy hh:mm a'}}
Loading...
No messages yet.
{{msg.sender_name}}
{{msg.attachment_type | uppercase}} attachment
{{msg.created_at | date:'hh:mm a'}}
@{{a.name}}
No conversations yet
Nothing to show in this department right now.
Chat History
Loading...
No messages yet.
{{msg.sender_name}}
{{msg.message}}
{{msg.created_at | date:'hh:mm a'}}